Privacy Policy
Last Updated: April 10, 2026
This Privacy Notice for Myndset AI ("we," "us," or "our") describes how and why we may access, collect, store, use, and share your personal information when you use our services ("Services"), including when you:
download and use our mobile application, MyndSet AI, and any other application of ours that links to this Privacy Notice
use onboarding, assessment, course, task, chat, membership, or related app features
engage with us in other related ways, including support, communications, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, contact us at support@myndsetai.com.
Summary of Key Points
This summary provides key points from our Privacy Notice, but you can find more detail in the full Privacy Notice below.
What personal information do we process? We may process personal information depending on how you interact with the Services, the features you use, and the choices you make. This can include account information, onboarding and assessment responses, chat content, notes, subscription status, and device and usage data.
Do we process sensitive personal information? We may process content you choose to submit that could be considered sensitive in some contexts, such as personal reflections, assessment answers, or chat content. We ask that you use discretion when submitting information through the Services.
Do we collect information from third parties? Yes. We may receive information from third parties such as Apple, Google, analytics providers, subscription and billing platforms, cloud and infrastructure providers, and other service providers that help us operate the Services.
How do we process your information? We process your information to provide, improve, and administer the Services, communicate with you, provide subscriptions and AI-powered features, maintain security, and comply with law.
When and with whom do we share personal information? We may share information with service providers, platform providers, AI-related and cloud providers, legal authorities when required, and transaction counterparties in business transfers.
Do we offer AI-based products? Yes. We offer AI-powered assessments, feedback, and chat features. Content you submit to those features may be processed by us and by third-party providers acting on our behalf.
What are your rights? Depending on where you live, you may have rights to access, correct, delete, or obtain information about the personal information we process about you.
How do you exercise your rights? The easiest way is to contact us at support@myndsetai.com. We will review and respond in accordance with applicable law.
Table of Contents
What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On To Process Your Personal Information?
When And With Whom Do We Share Your Personal Information?
Do We Offer Artificial Intelligence-Based Products?
How Do We Handle Your Social Logins?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
What Are Your Privacy Rights?
Controls For Do-Not-Track Features
Do United States Residents Have Specific Privacy Rights?
Do We Make Updates To This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, Or Delete The Data We Collect From You?
1. What Information Do We Collect?
Personal Information You Disclose To Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Services, use the app, complete onboarding or assessments, use chat or AI-powered features, purchase or access subscriptions, request support, or otherwise contact us.
The personal information we collect may include:
names
email addresses
usernames or internal account identifiers
authentication and session-related information
onboarding and assessment responses
chat prompts, messages, and conversation context
notes, reflections, and other written content you submit
support requests and feedback
subscription, entitlement, and transaction status information
Sensitive Information
Some information you choose to submit through the Services may be considered sensitive in certain jurisdictions or contexts, such as personal reflections, assessment responses, or chat content. We ask that you avoid submitting information you do not want processed through the Services or our service providers.
We do not intentionally request highly regulated categories such as payment card numbers, government-issued identifiers, or medical records through the ordinary use of the Services.
Payment Data
If you make purchases, subscriptions, or other in-app transactions, payment processing may be handled by Apple or another platform provider. We may receive limited transaction or entitlement metadata from the platform provider, such as subscription status, renewal state, or purchase confirmation. We do not necessarily receive your full payment card number.
Social Login Data
We may provide you with the option to register or sign in using supported identity providers such as Apple or Google. If you choose to do so, we may receive certain profile or account information associated with that provider, such as your name, email address, and provider-specific identifier, subject to the permissions and settings you choose with that provider.
Application Data
If you use our application, we may collect:
usage and interaction data within the app
task, course, note, and progress data
crash, diagnostics, and performance information
device and app metadata used for support, analytics, and security
If the app requests device permissions, such as notification permissions, you can manage those in your device settings.
Information Automatically Collected
In Short: Some information is collected automatically when you use the Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information may include device and usage information such as your IP address, device characteristics, operating system, app version, language, log and request metadata, usage events, diagnostics, and other technical information. This information is primarily needed to maintain the security and operation of the Services and for internal analytics, support, and reporting purposes.
The information we collect may include:
log and usage data
device data
diagnostics and crash data
limited approximate location derived from IP address or device settings where relevant to service delivery, security, or compliance
Google API
If you choose to use Google sign-in or other Google-connected functionality, our use of information received from Google APIs will adhere to the Google API Services User Data Policy and any applicable Limited Use requirements.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer the Services, communicate with you, support subscriptions and AI-powered features, maintain security, and comply with law.
We may process your personal information for a variety of reasons, depending on how you interact with the Services, including:
to facilitate account creation, sign-in, authentication, and account management
to provide onboarding, assessments, courses, tasks, chat, notes, and progress features
to generate AI-powered scores, feedback, summaries, and conversational responses
to provide and manage subscriptions and access to paid features
to personalize the Services and user experience
to request feedback and respond to support or service inquiries
to send service-related communications and, where permitted, marketing communications
to identify usage trends and improve the Services
to maintain safety, prevent fraud, enforce our terms, and protect users and the Services
to comply with law, regulation, legal process, and lawful requests
3. What Legal Bases Do We Rely On To Process Your Personal Information?
In Short: We process your personal information only where we have a valid legal basis to do so under applicable law.
If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction that requires a legal basis for processing, we may rely on:
consent
performance of a contract
compliance with legal obligations
legitimate interests that are not overridden by your rights and interests
protection of vital interests where applicable
Examples of legitimate interests may include:
securing and maintaining the Services
understanding how the Services are used
improving product performance and user experience
developing, evaluating, and improving AI-related features
communicating with users about service-related matters
Where consent is required, you may withdraw it subject to applicable law, but that will not affect processing already carried out before withdrawal.
4. When And With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations and with specific categories of third parties.
We may share your personal information with:
service providers that support authentication, hosting, infrastructure, security, analytics, support, communications, subscriptions, and other operational functions
platform providers such as Apple or Google where necessary for sign-in, subscriptions, security, or platform functionality
AI-related and cloud service providers that help us provide AI-powered features
legal, regulatory, governmental, or law enforcement authorities where required by law or necessary to protect rights, safety, or security
advisors, auditors, insurers, and professional service providers
counterparties in a merger, acquisition, restructuring, financing, asset sale, or similar business transaction
We do not sell personal information for money. We also do not engage in cross-context behavioral advertising as described in this Privacy Notice.
5. Do We Offer Artificial Intelligence-Based Products?
In Short: Yes. We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of the Services, we offer AI-powered features, including assessments, feedback, summaries, and conversational assistance.
Use Of AI Technologies
We may provide these features through third-party cloud, infrastructure, and AI-related service providers acting on our behalf. Your input, output, and related personal information may be shared with and processed by those providers as necessary to operate the AI-powered features.
Our AI Products
Our AI-powered features may be used for:
AI-generated assessments and scoring
feedback and summaries
chat and conversational assistance
personalization and feature support
How We Process Your Data Using AI
When you use AI-powered features, we may process:
onboarding and assessment responses
prompts, chat messages, and conversation context
limited account or session context needed to authenticate, route, secure, personalize, or return results
We and our service providers may use this data to:
provide the requested AI-powered functionality
monitor, secure, troubleshoot, and maintain AI-related features
improve, develop, evaluate, tune, and support the Services and AI-related functionality
6. How Do We Handle Your Social Logins?
In Short: If you choose to register or sign in using Apple, Google, or another supported login provider, we may receive certain information about you from that provider.
The information we receive may vary depending on the provider and your settings, but it may include your name, email address, account identifier, and other basic profile data associated with the provider.
We will use that information only for the purposes described in this Privacy Notice or otherwise made clear to you at the time of collection. We do not control and are not responsible for the privacy practices of third-party identity providers. We recommend that you review their privacy notices and settings.
7. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes described in this Privacy Notice unless a longer retention period is required or permitted by law.
We retain personal information for as long as reasonably necessary to:
provide the Services
maintain accounts, subscriptions, and user history
support operational needs, analytics, and service improvement
comply with legal obligations
resolve disputes
enforce agreements
If you request account deletion, we will delete or de-identify your account information and associated user data, including chat history and other account-linked information, except where retention is required or permitted by law for security, fraud prevention, legal compliance, dispute resolution, or recordkeeping. Backups or archived records may persist for a limited period until deletion is reasonably feasible.
Your information may be processed or stored in countries other than your own, including in countries where our service providers operate. Where required by applicable law, we will take steps designed to provide appropriate safeguards for cross-border transfers of personal information.
8. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through reasonable technical and organizational security measures.
We use measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission over the internet or storage technology can be guaranteed to be completely secure, and we cannot guarantee absolute security.
9. What Are Your Privacy Rights?
In Short: Depending on where you are located, you may have rights that allow you greater access to and control over your personal information.
Depending on applicable law, you may have the right to:
request access to personal information
request correction of inaccurate information
request deletion of personal information
request a copy of certain information
object to or restrict certain processing
withdraw consent where processing is based on consent
request data portability where applicable
appeal certain privacy decisions
If you are located in the EEA, UK, Switzerland, Canada, or another jurisdiction with similar protections, you may also have the right to object to certain processing, request restriction of processing, and lodge a complaint with your local data protection authority.
If we make a decision based solely on automated processing that produces legal or similarly significant effects where such rights apply, you may have the right to request information about that decision and, where required by law, request human review.
Account Information
You may be able to review, change, or delete certain account information through the app or by contacting us.
If you request deletion of your account, deleting your MyndSet account does not automatically cancel a subscription billed through Apple. Subscription cancellation and billing management may need to be handled through your Apple account settings.
If you have questions or comments about your privacy rights, email us at support@myndsetai.com.
10. Controls For Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting. Because there is not yet a uniform technology standard for recognizing and implementing DNT signals, we do not currently respond to them.
11. Do United States Residents Have Specific Privacy Rights?
In Short: If you are a resident of certain US states, including California, you may have rights to request access to, correction of, deletion of, or information about personal information we maintain about you.
Categories Of Personal Information We Collect
Depending on how you use the Services, we may collect categories of personal information such as:
identifiers
account and customer records information
commercial or subscription information
internet or network activity information
limited device or technical information
user content and other information you submit through the Services
inferences or outputs derived from your use of assessments, progress, or AI-powered features
How We Use And Share Personal Information
We may disclose personal information to service providers and other third parties as described in this Privacy Notice for business, operational, security, legal, and service-delivery purposes.
We do not sell personal information for money. We also do not share personal information for cross-context behavioral advertising as described in this Privacy Notice.
Your Rights
Depending on the state where you live and applicable law, you may have rights including:
the right to know whether we process your personal data
the right to access your personal data
the right to correct inaccuracies
the right to request deletion
the right to obtain a copy of certain data
the right to non-discrimination for exercising your rights
the right to appeal certain decisions
the right to know the categories of sources from which personal information is collected
the right to know the categories of third parties to whom personal information is disclosed
Where required by applicable law, you may also have the right to opt out of certain processing for targeted advertising, the sale or sharing of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. We do not describe the Services in this Privacy Notice as engaging in the sale of personal information for money or in cross-context behavioral advertising.
How To Exercise Your Rights
To exercise these rights, contact us at support@myndsetai.com. We may need to verify your identity before processing your request. You may also designate an authorized agent to act on your behalf where permitted by law.
California "Shine The Light" Law
California Civil Code Section 1798.83 permits certain California residents to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes as described in this Privacy Notice.
Where California law applies, California residents may also have the right to request correction, deletion, and access to personal information, and the right to limit the use of sensitive personal information in circumstances where that right applies under law. We do not describe the Services in this Privacy Notice as using sensitive personal information to infer characteristics for purposes that would require a separate "limit use" mechanism beyond the rights described here.
12. Do We Make Updates To This Notice?
In Short: Yes. We may update this notice as necessary to stay compliant with relevant laws and to reflect our data practices.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last Updated" date. If we make material changes, we may notify you through the Services, by email, or by other appropriate means.
13. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us at:
Myndset AI
support@myndsetai.com
San Diego, CA
United States
14. How Can You Review, Update, Or Delete The Data We Collect From You?
Depending on the applicable laws of your jurisdiction, you may have the right to request access to, update, correct, or delete the personal information we collect from you. To make such a request, contact us at support@myndsetai.com.